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Daily Archives: April 3, 2021

Complaints mount over Energy Point’s postponed payments

In December, I flagged up concerns about two-year-old energy supplier Utility Point. A customer had waited in vain to receive ₤ 377 credit owed. The client service line was declining calls, live chat was unresponsive and emails were overlooked. That triggered a spate of complaints from other readers, a lot …

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